Privacy Policy
This policy describes how Mellouk Beauty collects, uses, and protects personal information when you use mellouk-beauty.com.br, our contact forms, the AI-powered hair/skin analyzer, optional messaging channels (such as WhatsApp), and related services.
Scope and lawful bases
Processing is grounded in Brazilian law (LGPD), including performance of requested services (e.g. appointments, demos), legitimate interest in securing and improving the website, consent where requested (e.g. marketing opt-ins), and compliance with legal obligations.
Information we may collect
- Website and forms: name, email, phone, message content, and technical data (IP address, browser type, approximate region) from server logs and security tools.
- AI beauty analyzer: images you upload are sent to our backend and processed by third-party AI providers solely to generate the on-screen analysis. We do not use those images to train public models. Retention is minimal; do not upload photos of third parties without their consent.
- Messaging (e.g. WhatsApp): messages and phone numbers needed to respond to your requests and manage appointments.
- Cookies and ads: our site may use cookies or similar technologies for essential operation, analytics, or advertising as described in our affiliate and advertising disclosure.
How we use information
We use data to respond to inquiries, provide salon services and demos, operate and secure the website, improve user experience, comply with law, and — where you have agreed — send relevant communications.
Sharing and international transfers
We may use trusted processors (hosting, email, AI APIs, analytics, advertising networks) under contracts that require appropriate safeguards. Some providers may process data outside Brazil; we adopt measures consistent with LGPD for such transfers.
Your rights (LGPD)
You may request access, correction, anonymization, portability, deletion of unnecessary data, information about sharing, and revocation of consent where applicable. Contact beauty@mellouk-beauty.com.br. You may also lodge a complaint with the Brazilian National Data Protection Authority (ANPD).
Security and retention
We apply reasonable technical and organizational measures. We retain data only as long as needed for the purposes above or as required by law.
Children
Our services are not directed at children under 13. If you believe we have collected a child’s data in error, contact us to remove it.
Changes
We may update this policy and will adjust the effective date on this page for material changes.